Help Center Live Community

The full release of Help Center Live has hit the Source Forge project pages! There have been a few updates and bug fixes, however those changes require an update of the database. This means you should upload all files except the config.php file to your server and run the setup. When you get to the point that is asks if this is an Install or Update, choose update if you are updating an existing copy.

Here is the change log for 2.1.3:

* Provided work around for PHP 5.2.2 bug in core
* Fixed issue with initiate chats not working, put more real world timeouts into config
* Added more bots to the bot killer
* Fixed issue with setup wherein in some situations setup would fail at stage four on 2.1.2 and 2.13Beta1
* Fixed some SQL issues with Windows servers.
* Fixed a bug in the Portuguese language file.
* Fixed a couple of bugs in setup
* Fixed a bug in the saving of transcripts which affected certain character maps.
* Added a config option to prevent operators from being able to delete transcripts (in config.php, add $conf['opdelete']=true; to allow ops to delete transcripts)
* Updated Smart template system (required for Windows installs)
* Updated phpmailer class due to some potential issues with mail

Note: This also includes a new Smarty template system which does allow the script to run on PHP 5.2.x on Windows.

The 2.1.x releases are now bug fix only, as we've begun work on 3.0.x. Many thanks to everyone who tested and assisted with 2.1.3. Also a great many thanks to belite and wickshosting, for stepping up to the plate and becoming developers! There are some exciting things down the road for us!